INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What kind of plants do you sell?
  1. We offer a diverse range of indoor plants, including succulents, cacti, ferns, air plants, and more. Our selection caters to various preferences and skill levels, from beginner-friendly options to rare and exotic specimens.

How are the plants packaged for shipping?

We take great care in packaging our plants to ensure they arrive safely and in pristine condition. Each plant is securely wrapped and cushioned to prevent damage during transit. Additionally, we use eco-friendly packaging materials whenever possible.

Do you offer plant care tips and guidance?

Absolutely! We're committed to helping our customers succeed in their plant parenthood journey. Along with your order, you'll receive detailed care instructions for each plant, as well as access to our online resources and expert advice.

What if my plant arrives damaged or doesn't meet my expectations?

Customer satisfaction is our top priority. If your plant arrives damaged or fails to meet your expectations, please reach out to our customer service team within 48 hours of delivery. We'll gladly provide a replacement or refund, depending on the situation.

Are your plants pesticide-free?

We prioritize the health and well-being of our customers and the environment. Whenever possible, we source plants from reputable growers who adhere to sustainable and eco-friendly practices, including minimizing pesticide usage. While we cannot guarantee that all plants are completely pesticide-free, we strive to offer options that are as natural and chemical-free as possible.

INFORMATION ABOUT US

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